Case Closed Computers
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Maintenance

Computer Tune-up
Over time your system will collect junk files, data, and software. By professionally cleaning your system you are prolonging the life and saving yourself stress from a slow performing system.
  • Diagnose overall performance concerns
  • Optimize start-up and shutdown
  • Clean up shortcuts
  • Remove trialware, bloatware, and unwanted software
  • Clean temporary files
  • Install system updates
  • Physically clean exterior of the computer
  • Physically clean interior wherever possible

Virus or Malicious Software

Virus, Spyware, and Malware Removal
Having malicious software on your computer is the worst case scenario. Contact a professional if this has happened to prevent identity theft, data loss, or system corruption.
  • Diagnose and troubleshoot one computer
  • Remove all viruses, spyware, and malware
  • Repair system files that may have become corrupt
  • Clean up shortcuts
  • Install system updates
  • Free antivirus software (if none currently installed)

Hardware

Computer Setup
Whether you just purchased your computer or have had it for a few weeks, a professional initial setup will make for a better user experience in the long run.
  • Physically setup and connect the computer, monitor, keyboard and mouse, and speakers
  • Install system updates
  • Create user accounts
  • Clean up shortcuts
  • Remove trialware and bloatware
  • Connect to network and test internet
  • Setup and optimize web browser
  • Train on basic usage and answer questions

Hardware Install
Installing new components can increase performance, expand functionality, or increase productivity.
  • Install one component (Graphics card, hard drive, memory, etc.)
  • Install necessary software and drivers for the component
  • Install any related updates
  • Configure and test

Printer Setup
A printer is the most common peripheral for a computer.
  • Setup one printer (up to two computers)
  • Install necessary software and drivers
  • Train on basic usage
Wireless Network
Expand your network with a wireless connection for computers, cellphones, game systems, and other electronics.
  • Physically setup one router
  • Update router software
  • Setup router administrator name and password
  • Setup wireless security with a unique signal name and password
  • Connect up to five devices to the wireless network

Software

Operating System Install
The operating system (OS) is the most critical software component of the computer. Be sure to have it professionally installed to be certain the computer will run correctly.
  • Install one version of Windows
  • Install necessary software and drivers
  • Install system updates
  • Configure and test

Software Install
If you purchased a new video game, tax software, or other software, it should be professionally installed. With most software installs training will be included.
  • Consult and verify compatibility
  • Install one software
  • Configure and test
  • Train on basic usage

Training

Training
If you would like to improve your skills with a particular computer related task, you can train in a comfortable atmosphere.
  • Up to 60 minutes of training for the following topics: Introduction to Windows, working with photos, safe internet browsing, introduction to Office, Facebook, and cellphones
  • Demonstrate main features, functionality, and how-to
  • Answer questions

Other Solutions

Data Backup or Transfer
Plan ahead of a failure and be proactive with the safety of your data. Setting up a backup will keep your data safe and give you peace of mind.
  • Backup or transfer data from one device to another. This includes computers or external storage devices
  • Configure automated backup if using an external storage device
  • Save personal data to a DVD if you don't own an external storage device

Data Recovery
If you accidentally deleted an important file or experienced a system failure, there is still a chance that your files may be recoverable.
  • Recover accidentally deleted files

Email Setup
Stay connected to the world with a proper email account. There are many available services to choose from, and training is included.
  • Setup an email account on preferred service (Yahoo, Outlook, Gmail, etc.)
  • Train on basic usage
Consultation
Have questions about what path you should take your systems? Let a professional make the process easier by assessing your current setup, figure out what your needs are, and customize a plan to get the most out of your ideas.
  • Assess current setup
  • Review needs
  • Create a customized plan
  • Receive 15% off future related services
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  • Home
  • Service Details
  • Free Services
  • Contact
  • Store
  • Extras
    • Other
    • About